At MortgageHub, we respect your privacy. This Privacy Policy explains how we collect, use, protect, and share information when you use our mortgage calculator and website. We are committed to being transparent about our practices.
1. What Data We Collect
Calculator Use (No Data Collected)
When you use our mortgage calculator, we collect NO data. All calculations happen on your device. The numbers you enter (mortgage amount, interest rate, term, etc.) stay on your computer and are never sent to our servers.
Contact Form (Limited Data)
If you submit our contact form, we collect:
- Full Name: To address you properly
- Email Address: To respond to your inquiry
- Phone Number: To contact you if needed
- Subject & Message: To understand your inquiry
Website Analytics (Minimal)
We use basic analytics to understand how visitors use our website. This may include:
- Pages visited: Which sections are popular
- Time on site: How long you spend on MortgageHub
- Device type: Mobile, tablet, or desktop
- Approximate location: Country/region only (no street address)
This data is anonymized and cannot identify you personally.
Server Logs (Technical Data)
Our web server automatically logs:
- Your IP address (used for security, not tracking)
- Pages accessed
- Access times
- Browser type
2. How We Use Your Data
| Data Type |
Purpose |
| Contact Form Data |
Responding to your message and providing support |
| Email Address |
Sending you replies (only if you contacted us) |
| Analytics Data |
Improving website functionality and user experience |
| Server Logs |
Detecting fraud, security threats, and technical issues |
| Calculator Input |
Not used, collected, or stored (stays on your device) |
What We Don't Do
- ❌ We don't sell your data to anyone
- ❌ We don't use your data for marketing (unless you opt-in)
- ❌ We don't track you across other websites
- ❌ We don't share calculator inputs with third parties
- ❌ We don't use your data to profile you
3. Data Storage & Security
Where We Store Data
Contact form submissions are stored on secure servers. We use industry-standard encryption (SSL/TLS) to protect data in transit.
🔒 Security Measures
We use HTTPS encryption, secure password storage, regular security audits, and limited staff access to your data.
Data Retention
Contact form submissions are retained for 12 months to handle follow-up questions, then deleted. You can request deletion anytime.
Calculator Data (Your Device)
Calculator inputs are stored only on your device using browser storage:
- Data persists for 7 days
- You can clear it anytime with the "Reset" button
- Clearing browser data removes it permanently
- We have NO access to this data
4. Sharing & Disclosure
Who We Share Data With
We do not share your personal data with third parties, except:
- Service Providers: Only when necessary for website hosting or email services (under confidentiality agreements)
- Legal Requirements: If required by law (court order, government request)
- Safety/Security: If we detect fraud or security threats
5. Cookies & Tracking
What Cookies We Use
We use minimal cookies:
- Local Storage: Saves your calculator inputs (7 days, deletable)
- Session Storage: Temporary data while you use our site
Managing Cookies
You can control cookies in your browser settings:
- Clear storage: Browser → Settings → Clear Browsing Data
- Disable cookies: Browser → Settings → Privacy & Security
- MortgageHub: Click "Reset" button on calculator
Disabling storage won't affect calculator use—it just won't save your previous inputs.